Toshua holds a Bachelor of Arts and Sciences at the University of Cincinnati. She continued her education to receive a Master of Education from the University of Phoenix, in addition to a Master of Educational Leadership from the American College of Education.

With over 20 years of experience managing scores of employees in customer service and compliance procedures, Toshua is a seasoned customer service manager that has influenced positive results in the Fiat currency industry. Duties include responding and networking with clients, ensuring client and employee satisfaction, as well as communicating client and department needs with upper management.